The Coronavirus pandemic is set to fundamentally change the way we live our lives.

To help, we are trying to bring you the most up to date information and try to answer your questions on these issues best we can.

The links below offer a wide varied of information to hopefully answer your questions or direct you to more information and guidance.

Preston Together

Preston Together is a Community Hub working closely with volunteers, charities and community groups to signpost residents to the services they need.


We can help you with, obtaining Food Parcels, help with shopping, collecting prescriptions, tackling loneliness, financial and debt advice and housing advice


If you are worried about someone, possibly a family member or neighbour, or someone you are helping but don’t know what to do next get in touch with the Community Hub on 01772 906777 or email


Preston Together is part of the SignLive deaf community directory

We have instructions on how to use the free SignLive service on Preston City Council’s website, which can be accessed through the button below.

Visit preston city council - preston togetherSignLive - Support for the deaf

Are you worried about someone’s mental health? Have you been adviced that someone is feeling suicidal or are displaying worrying signs of mental distress?

Please visit our Health and Wellbeing section for support services and who you can contact for help and support.

You can also text Shout 85258 who offer a 24 hour text messaging support service for anyone who is struggling to cope.

COVID-19 Translations

The Department of Health and Social Care will soon have translated the COVID-19 charging exemption message into 40 languages.

Guidance for the public has also been translated into 11 languages.

Doctors of the World website are sharing with you Coronavirus (COVID-19) advice for patients in 43 languages.

Lancashire BME Network have created a playlist of 9 Social distancing videos in community languages.

To view the videos please visit the Facebook group BME Lancashire stay at home.

Supporting vulnerable people through Covid-19

Customers that are unable to top up their pre-payment meter are advised to contact their supplier immediately to discuss how they can be kept on supply.

Ofgem recommends consumers leave the meter box unlocked if they need someone else to top up the meter. Smart meter customers should be able to top-up remotely, such as by phone, mobile application or online.

For more visit GOV.UK – government agrees measures with energy industry to support vulnerable people through Covid-19.

Are your children eligible for free school meals?

Check if your child can get free school meals in England through the GOV.UK – Apply for free school meals website.

If you want to find out about the recent changes to eligibility for some children who have No Recourse to Public Funds, our friends at Project 17 have created this great resource.

Guidance for parents and carers on safeguarding children in out-of-school settings

Please visit GOV.UK – guidance for parents and carers on safeguarding children in out-of-school settings.  The guidance is intended to help parents and carers choose a safer out-of-school setting for their child.

How to make health appointments on your computer or phone better

Download the Easy Read document – tips for making health appointments on your computer or phone.

The document was created by Traverse, who worked with Healthwatch, National Voice and PPL.

You can read the big report about this document on Traverse website.

Support for victims of domestic abuse

Help and support availabe if you are suffering domestic abuse, including information from Preston Domestic Violence Services.

Keeping People Connected

A bespoke service for people with learning disabilities and /or

Preston City Council

Coronavirus (Covid-19) updates, advice and information on the free Community Hub service from Preston City Council. – Re-directs to the Council’s website.

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Funding Opportunities

Funding opportunities from the Charity Excellence Framework and The Community Foundation for Lancashire.

Local Services

Information on local services, including school meals, community transport, services for older people, services for disabled people, United Utilities, gas and electric meters, support services and online learning.

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Quit Squad

Quit Squad is still open and currently providing telephone support for anyone who wishes to stop smoking.

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ICANN Projects 2020

In response to the Coronavirus ICANN have introduced a number of new services as well as adapting our existing services to meet needs under current circumstances.

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Advice for blind and partially sighted people during coronavirus (COVID-19)

Some key contact numbers and advice on how to get support in your local community.

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Welfare support for students

UCLan is committed to supporting its students as much as possible during these challenging times.

Charities and Social Enterprises Resource Hub

This will re-direct you to the Charity Bank website.

Children's Commissioner - Resources for parents

This will re-direct you to the Children’s Commissioners website.

Coronavirus Daily Update – Stay home again – 5/01/2021

The NWTDT Board, which consists of experts by experience and colleagues from health and social care from across the North West, have asked the team to share updates to make sure that people have accessible information about COVID-19.

The Government have announced new restrictions again in Preston as well as Greater  Manchester and other parts of East Lancashire.

For more video’s and up to date VLOGS please visit the NWTDT You Tube channel

Things are changing every day so each VLOG has the date on so that you can find the most up to date information.